Shipping policy

• The products will be shipped within 1-4 working days from the date of the order confirmation. For all orders within India shipping is free
• We use only reputed and reliable carriers such as DHL, Blue dart etc.
• You are requested to ensure you or any person known to you is available at your given delivery address to receive the courier on intimation of intended delivery.
  • We are not responsible for packages returned/ left at doorsteps/outside delivery address due to non availability of a trusted person at the delivery address to hand parcels to. As these may be high value deliveries, please do give this your kind attention.
• The tracking details of the shipment along with the carrier information will be mailed to you once the product is out for delivery.
  • All our products are quality checked and come in a tamper proof packaging.
  • Please do not accept the delivery if you notice that the package is tampered or damaged. In such events we request you to take photos of the tampered/damaged area, do not sign acceptance of the package, and return the package back to the carrier.
  • Should you accept such a package, it will be deemed that the product was received in a good condition.
• Please note that we are unable to re-route/ redirect any shipments once they are dispatched. Please therefore check and verify your shipping address is correct for product delivery.

If in doubt, please contact our Contact Number +(91) 9789599798 or email us at care@apniluxethreads.com